Frequently asked questions

Where can I find fields of information about how Freddie’s Flowers works? Answer: Right here chaps, right here.

Browse the below questions. Click on the question to reveal the answer.
If you can’t see what you’re looking for, please call us on 0208 396 6696.

My delivery hasn't arrived - what do I do?

On a usual day, our drivers are finished by about 3pm. If you've not had your flowers by then, do give us a call and we can check in with your driver.

n some parts of the UK our flowers are delivered by DPD and UKMail. Their time frame can be between 9am and 9pm and you should receive a text message giving a 1 hour time slot. Do give us a ring if you think something’s up.

"Lovely, lovely flowers that are brightening up my day (they might actually be responsible for the sun coming out today?!!) and fabulous customer service." Kate C.