Your questions answered
Where can I find fields of information about how Freddie’s Flowers works?
Answer: Right here chaps, right here.
Browse the below questions. Click on the question to reveal the answer.
If you can’t see what you’re looking for, please call us on 0208 396 6696.
When can I expect my flowers?
We deliver to set areas on set days. If you’re unsure of what your delivery day is, you can either call us or log in and look at your Upcoming deliveries section to see when your next delivery is due.
Our drivers are usually on the road from about 5 am until about 3pm. Due to the vagaries of traffic and other such variables though we aren't able to guarantee delivery times, so it may be outside of these times.
If you're concerned and it's past 3pm, do give us a ring and we can find out where your driver is.
In some parts of the UK our flowers are delivered by DPD and UKMail. Their time frame can be between 9am and 9pm and you should receive a text message giving a 1 hour time slot. You don't need to be in when they call though.