Frequently asked questions

Where can I find fields of information about how Freddie’s Flowers works? Answer: Right here chaps, right here.

Browse the below questions. Click on the question to reveal the answer.
If you can’t see what you’re looking for, please call us on 0208 396 6696.

How do I change my address?

Log in first. Go to the Manage your deliveries section. Press the Edit button. Change your details as you wish! If you're just changing the address temporarily, please remember to change your address back.

Please bear in mind that we need to know about any changes to your delivery details by noon, two days before your next delivery. Any changes made after that point will be used for future deliveries, but not for that week. Do call us if you need any help at all.

If you’d like to set up an additional subscription, please press the Add new delivery address button.

"Lovely, lovely flowers that are brightening up my day (they might actually be responsible for the sun coming out today?!!) and fabulous customer service." Kate C.