Your questions answered
Where can I find fields of information about how Freddie’s Flowers works?
Answer: Right here chaps, right here.
Browse the below questions. Click on the question to reveal the answer.
If you can’t see what you’re looking for, please call us on 0208 396 6696.
How can I update my delivery instructions?
Up to date delivery instructions help us deliver your flowers without a hitch. The more details you can give us about how to find your home and where to leave your flowers so they’ll be safe till you return, the better.
When you're logged in, go to the Manage your deliveries section and press the Edit button. You'll then see the box for delivery instructions. Update them to your heart's content!
Please bear in mind that we need to know about any changes to your flower delivery details by noon, two days before your next delivery. Any changes made after that point will be used for future deliveries, but not for that week.
"Lovely, lovely flowers that are brightening up my day (they might actually be responsible for the sun coming out today?!!) and fabulous customer service."