Frequently asked questions

Where can I find fields of information about how Freddie’s Flowers works? Answer: Right here chaps, right here.

Browse the below questions. Click on the question to reveal the answer.
If you can’t see what you’re looking for, please call us on 0208 396 6696.

Can I skip deliveries?

Yes. It's very easy to skip a delivery. The only thing we ask is that you do so by noon, two days before your delivery.

Log in and go to the Your upcoming deliveries section. If a date is ticked, we're due to send you flowers. Just untick the boxes next to the dates you like, and we'll skip your delivery for that week.

"Lovely, lovely flowers that are brightening up my day (they might actually be responsible for the sun coming out today?!!) and fabulous customer service." Kate C.